We've Got You Covered

We take care of the paperwork so you don't have to!

pt Health services are covered by most health care plans. Typically, these plans pay 80-100% fee for service. If you have a dental plan, chances are you also have coverage for many of the services and products we offer at pt Health. pt Health also accepts auto insurance, Work Safety Insurance Board (WSIB/WCB) and, in some cases, Veterans Affairs and Medicare - such as OHIP (Ontario), Alberta Health Care and Medical Service Plan MSP (British Columbia).

Coverage Details:

Employer Extended Health Plans / Benefits
pt Health services are covered by most health care insurance plans.  Unlike many other clinics, if you are claiming through your extended health care carrier or work plan, we do not require you to pay for your therapy sessions up front.* Instead, we bill your insurance company on your behalf. This means there is a minimal out of pocket fees.

Motor Vehicle Accident Coverage - billed directly for your convenience
If you have extended health care benefits that cover therapy, most auto insurance companies require that your claim be placed through your extended health plan first. Any remaining balances for services are then covered by your auto insurance plan. On your first visit, you may be asked to provide information about your extended health plan. If you do not have extended health care benefits which covers therapy, your treatments may be billed directly through your auto insurance company.

For residents of British Columbia, ICBC covers a partial amount of treatment visits. Patients will be asked to co-pay the difference at each visit. If a patient has extended health care benefits, it is possible to claim the difference back.

Workplace Safety Insurance Board (WSIB/WCB) - billed directly for your convenience
WSIB/WCB provides physiotherapy coverage for workers injured on the job. We bill WSIB/WCB directly for treatments provided, complete necessary forms, progress reports and treatment extensions. We communicate with adjudicators, your workplace and other healthcare professionals involved in your treatment. Our team can help you navigate through any WSIB/WCB paperwork that you may be unsure about.

OHIP (Ontario Health Insurance Plan)
OHIP covered physiotherapy services must be provided by a designated OHIP physiotherapy clinic. OHIP covers physiotherapy treatments, but does not cover the cost of an initial assessment. To qualify for OHIP coverage, you must have a medial doctor’s referral, be 19 years or younger, be 65 years or older, or be receiving benefits under the Ontario Disability Support Program or Family Works. If you have been admitted overnight in hospital for a condition that now requires physiotherapy, you are also eligible.

Blue Cross Billing

At some pt Health clinics, we will bill Blue Cross directly for physiotherapy and massage therapy treatments for members of:

•     RCMP
•     DND
•     Canadian Forces
•     Veterans Affairs

For any treatments partially covered, you may be asked to co-pay the difference at each visit.

For more questions about treatment fees and/or payment options, please contact our helpful administrative team! We are always happy to speak to you.

Schedule your no-obligation appointment today to get well and stay well.

* All British Columbia locations do require you to pay for your therapy sessions up front. You are given a receipt for each treatment that is reimbursed by your extended health care provider.